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Unified Communications

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Gå kurs inom Unified Communications hos Global Knowledge!

Är du intresserad av att fördjupa dina kunskaper inom Unified Communications. Hos oss hittar du kurser inom utbildningsområdet Voice för ledande teknikleverantörer som Cisco och Microsoft. Hos oss hittar du allt från grundkurser för Unified Communications genom Cisco's grundcertifiering CCNA Voice, samt avancerade fördjupningskurser för dig som vill ytterligare ett steg inom Unified Communications.

Intresserad av utbildning inom Unified Communications

CTA

Se vårt kursutbud inom Unified Communications nedan:

Sammanfattning

Leveransmetod

Avaya

Contact Center

Voice
Avaya Aura Contact Center Implementation (4C00020K)
Avaya Aura® Call Center Elite Implementation and Maintenance (5C00091I)

Messaging

Voice
Avaya Aura® Communication Manager and Communication Manager Messaging Support (5U00060K)

Small Medium Enterprise (SME)

Voice
IP Office Technical Basic Implementation Workshop (10S00005K)

Unified Communication

Voice
CM/CM Messaging-Embedded Implementation (4U00030K)
Session/System Manager Implementation (4U00040K)
Avaya Aura® Session and System Support (5U00050K)
Avaya Aura® Communication Manager and Admin (5U00051K)
Avaya Communication Server (CS) 1000 7.5 System Administration and Management (6351C)
Avaya Communication Server 1000E Release 7.0 Implementation and Upgrade (6376C)
Integration of Avaya Aura® Core Components (7120C)
Troubleshooting for Avaya Aura® Core Components (7220C)
Avaya Aura® Session Manager for System Administrators (9U00160K)

Unified Communications Applications

Voice
Avaya Session Border Controller Implementation and Maintenance (5U00090K)

Unified Communications Platforms

Voice
Avaya Aura® Communication Manager and Communication Manager Messaging Support (5U00060K)
Voice
Call Pilot Rls. 5.0 Administration and Applications (0327C)
CS 1000 Upgrade and Avaya Aura® Integration Bootcamp (9U00166I)
Avaya Aura Communication Manager Fundamentals (ATI01672V)
CS1K Rls 7.5 - Support Specialist Bootcamp (CS1KSSBC75)

Cisco

Voice
Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1)
Midmarket Acceleration - BE6000 Bootcamp (BE6000)
Integrating Cisco Unified Communications Applications (CAPPS)
Cisco 360 Learning Program for CCIE Collaboration Advanced Workshop (CIEC)
Cisco Voice Portal Implementation (CVPI)
Deploying Cisco Unified Contact Center Enterprise (DUCCE)
Deploying Cisco Unified Intelligence Center (DUIC)
Implementing Cisco Quality of Service (QOS)
Midmarket Acceleration - Competitively Selling BE6000 (SCBE6K)
Midmarket Acceleration - Competitively Selling BE6000 (SCBE6K)
Administrating Cisco Unified Communications Manager and Cisco Unity Connection (UC10ADM)
CUCM 10.x New Features (UC10NEW)
Unified Contact Centre Express & Unified IP IVR Deployment (UCCXD)

Microsoft

Exchange Server
Microsoft Exchange Server 2013: Core Solutions (M20341)
Lync Server
Lync Server 2013: Core Solutions (M20336)
Lync Server 2013: Enterprise Voice and Online Services (M20337)
Skype for Business
Core Solutions of Microsoft Skype for Business 2015 (M20334)
Sharepoint 2010 för Redaktörer (T669)