VMware vSphere: Troubleshooting

At the end of the course, you should be able to:

• Use the VMware vSphere Client and service console commands
  to configure or diagnose and rectify problems on ESX
• Use the vSphere Client and the VMware vSphere Management
  Assistant (vMA) appliance to configure or diagnose and rectify problems on ESX and ESXi hosts
• Use ESXi technical support mode to diagnose and rectify problems
  on ESXi
• Create and use a network sniffer to capture and display virtual
  switch network traffic
• Use the vSphere Client and command-line tools to troubleshoot
  VMware VMotion™, VMware Storage VMotion, VMware High
  Availability, VMware Distributed Resource Scheduler, and virtual
  machine power-on problems

Module 1: Course Introduction

Module 2: ESXi Command-Line Troubleshooting Methods

• Install and use vMA
• Learn common VMware vSphere Command-Line Interface commands and syntax
• Configure ESXi technical support mode and SSH access

Module 3: ESX, ESXi, and vCenter Server Log Files

• View ESX, ESXi, and vCenter Server log files
• Configure a centralized ESX/ESXi log host

Module 4: Network Troubleshooting

• Identify and configure vNetwork components
• Configure and use a network traffic sniffer

Module 5: Management Troubleshooting

• Troubleshoot vSphere management components

Module 6: Storage Troubleshooting

• View, configure, and diagnose storage access problems
• Configure iSCSI authentication and digests

Module 7: VMotion Troubleshooting

• Troubleshoot VMotion and Storage VMotion errors

Module 8: VMware HA Cluster Troubleshooting

• Troubleshoot errors with slot calculations,admission control, and host monitoring

Module 9: DRS Cluster Troubleshooting

• Troubleshoot errors with shares, pools, and limits

Module 10: Virtual Machine Troubleshooting

• Review power-on requirements
• Troubleshoot virtual machine power-on failures

Module 11: Graduation Lab

• Complete a final multihour, multiproblem troubleshooting exercise